Frequently Asked Questions Current: e-Learning (Blackboard) e-Learning (Blackboard) Blackboard (Instructor) How do I contact support for a Publisher's website? Why is there a Demo User listed in my course? Blackboard (Student) Help, I'm having trouble taking tests using Blackboard. How do I access Blackboard? How do I find information or downloads for Browsers, Browser Plug-ins and other technologies needed for online classes? How do I remove old classes from my Course List in Blackboard? How do I view YouTube videos when I receive an error that the Content below is outside of the Blackboard Learn environment? I am having trouble installing the Respondus Lockdown Browser on my Chromebook, what do I need to do? I am having trouble logging into the Respondus Lockdown Browser, what should I do? I cannot see my course menu when I go into my class on Blackboard. I can only see the Announcements! How do I fix this? I have a TFD account, how do I log on to Blackboard? I was dropped for non-payment and readmitted, when will my classes be available again in Blackboard? What do I do if I get locked-out of my test/exam? Where can I find help to make sure that my computer is ready to use Blackboard? Why are my old classes or classes that I am not currently enrolled in showing up in Blackboard? ×