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I am having trouble logging into the Respondus Lockdown Browser, what should I do?

Trouble logging into the Respondus Lockdown Browser is usually an issue with your universal (Ozone) password being expired. Log into your Ozone account and change your password. 

If you continue to have trouble or need your password reset, please contact the Owens IT Help Desk.


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Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.