Frequently Asked Questions

Academic Advising

Can I attend Owens if I am undecided about my major or career?

Can I change my Academic Advisor?

Can I just attend a course or two at Owens in the summer?

Do I have the same Academic Advisor every year?

Do I have to see an advisor to register for classes?

Do I need to submit an ACT or SAT score as part of the application process?

Do I need to take the placement test?

Does Owens offer scholarships?

Does Owens offer the ACT test?

How can I learn more about New Student Orientation?

How do I apply for financial aid, and what is the Owens school code to use on the FAFSA?

How do I apply for graduation, and when should I apply? How will I know if I am approved to graduate?

How do I apply to Owens Community College?

How do I change or declare my major?

How do I contact my Academic Advisor?

How do I find out about transferring courses into Owens from other colleges or universities?

How do I find out who my Academic Advisor is?

How do I view the class schedule search?

How much does it cost to attend Owens?

I am interested in a Concentration. What is it?

I have applied to Owens. What are my next steps to enrolling?

If I have a disability, can I receive accommodations for my placement testing?

Is it possible to declare dual majors or earn more than one degree from Owens?

Is there a child care center at Owens?

Should I attend New Student Orientation if I was a student at Owens in the past?

What are the deadlines for adding and/or dropping classes and obtaining a refund?

What athletic teams does Owens have?

What can I do to prepare for my meeting with my Academic Advisor?

What can I do via my Ozone account?

What does an Academic Advisor do?

What does it mean if I received a prerequisite/test score error when trying to register?

What happens if my GPA falls below a 2.0?

What is academic advising?

What is my catalog of record?

What is the difference between full-time and part-time status?

What is the difference between the A.S., A.A., A.A.S., and A.A.B. degrees?

What is the difference between transferability and applicability?

What is the Transfer Module?

What rules govern the confidentiality of college student records?

What services are available for students with disabilities?

What should I do if my Academic Advisor is not available?

What types of crisis and/or mental health services are available at Owens?

When can I see my Academic Advisor?

Where and when can I register for courses?

Where can I find the list of classes that I need to take to complete my major?

Where do I mail my transcripts?

While working with my Academic Advisor, what are my responsibilities as a student?

Will Owens credits transfer to four-year colleges and universities?

Admissions

Do I have to take the ACT or SAT test for admissions?

Do I need to attend a orientation as part of the admission process?

Does Owens Community College offer ROTC?

How do I sign up for Orientation?

How do I Web Register through Ozone if I don't know the CRN for the class I need?

How long does the admission process take?

How many credits do I need to be considered a part-time or full-time student

How will I know when I've been accepted?

I am a new college student and applicant, when should I meet with an advisor to get guidance on what classes to take?

I had my test scores sent to the college; why don't you have them?

I have applied and been admitted, what is my next step?

I submitted my application, now I want to change my program of study/major. How do I do this?

Is there a fee for applying to the college?

What can I major in at Owens? What degree programs are offered?

What continuing education programs are offered?

What is a credit hour?

What programs are offered at the different locations: Toledo-area campus and Findlay-area campus?

When do classes begin?

Where do I apply online?

Where do I send required documents or prior academic transcripts?

Why do I need to take a placement test as part of the admission process?

Campus and Community Connections

Does Owens offer any help with transportation?

Does Owens offer any U.S. military veteran support services?

Does Owens offer health and wellness support?

I am in need of academic assistance. Where can I find help?

I am looking for community service and volunteer opportunities. Where can I start?

I am looking for help with my career planning and job search. Where can I start?

I am looking for help with my finances. Does Owens offer any support?

I am looking for help with obtaining childcare and parenting support. Does Owens offer any assistance?

I am looking for help with obtaining food and clothing. Does Owens offer any support?

I am looking for help with obtaining housing and utilities support. Does Owens offer any resources?

What resources does Owens offer for personal and public safety?

Where can I find information on campus student activities?

Campus Events & Facility Rentals

As an employee can I use a room for a personal event?

Can I use a room without reserving it if it appears open?

Can I use catering services other than AVI?

Can the computer labs be reserved for events?

Do hallways, atriums and outside courtyards need to be reserved?

How do I know if my room request has been completed?

How do I order external or internal signs for my event?

How do I place a catering request?

How do I request AV Services?

How do I reserve a room for my student club or organization?

How far in advance can I reserve a room for my event?

What basic information is helpful when planning or preparing for an event?

Who do outside groups contact to rent a room at Owens Community College?

Who should Owens faculty and staff contact to reserve a room on the Toledo Campus for an internal Owens event or meeting?

Who should Owens faculty or staff contact to reserve a conference room on the Toledo Campus?

Career Services

Career and Transfer Services

Career/Program Exploration

Interview Skills

Job Search and Negotiation Skills

Resume

Student Employment/Federal Work Study

CARES Act

Do I have to repay the CARES Act Higher Education Emergency Relief Fund (HEERF) grant?

Do I have to report the CARES Act Higher Education Emergency Relief Fund (HEERF) grant on my income tax return?

How can I check the status of, or view if Owens received, my CARES Act Higher Education Emergency Relief Fund Grant Application?

How can I tell if I was automatically awarded funds through the CARES Act Higher Education Emergency Relief Fund (HEERF) grant?

How do I apply for the CARES Act Higher Education Emergency Relief Fund (HEERF) Grant, if I did not receive an automatic award, or if I would like to request additional funding?

How were the automatic award amounts determined?

How will I know if my CARES Act application was approved?

How will my refund be reflected on my student account?

How will the CARES Act Higher Education Emergency Relief Fund (HEERF) be sent to me?

Is there a maximum amount of funding that a student can apply for, using the CARES Act grant request process?

My CARES Act Higher Education Emergency Relief Fund Grant application status is "Denied". Why?

My CARES Act Higher Education Emergency Relief Fund Grant application status is "Incomplete". How do I know what to do?

What is the CARES Act and the Higher Education Emergency Relief Fund?

What is the different between the CARES Act Higher Education Emergency Relief Fund (HEERF) grant and the Student Emergency Assistance Fund?

What is the processing time of a CARES Act Higher Education Emergency Relief Fund (HEERF) grant application?

What kinds of expenses are allowable?

When will I receive the CARES Act Higher Education Emergency Relief Fund (HEERF) grant?

Who is eligible for a CARES Act Higher Emergency Relief Fund (HEERF) Grant?

Who should I contact if I have questions about the CARES Act?

Why didn't I receive any money as part of the automatic awarding process?

Will my CARES Act HEERF approved grant amount OR automatic award pay an existing balance I owe the college for either Spring 2020 semester or a future semester?

Would this funding reduce my financial aid awards?

College Credit Plus

Are the courses taken at Owens transferable?

Can CCP students at Owens register for classes on their own online?

Can I repeat a failed class under this program?

Can I take evening classes?

Can I take remedial or developmental courses under Option B?

Can I take summer classes under the CCP program?

Do I have to pay for my college textbooks?

Does Owens have a college-wide attendance policy?

Does Owens offer an orientation program for new CCP students?

How can I apply for the CCP program?

How do I make an appointment with a CCP advisor?

I am a home-schooled student. Can I participate in the CCP program?

I am interested in the CCP program. How do I begin the process?

If a course is not in the Ohio Transfer Module, does that mean it will not transfer?

If I fail a class at the college, who pays for the class?

If I take some or all of my courses at Owens, am I eligible to participate in high school extracurricular activities?

Is there a difference between the courses held on the Owens Campus and Owens courses taught at the high school?

May a high school student participate in any college activity?

What are the characteristics needed to be a successful CCP student?

What are the consequences of failing a college course?

What are the consequences of withdrawing from a college course?

What are the differences between high school and college?

What are the limitations on the number of college courses that can be paid for at Owens under the CCP program?

What are the State's admission requirements for the Owens CCP program?

What courses should I take?

What happens if I fail a class?

What is the College Credit Plus (CCP) Program?

What is the relationship between the high school Carnegie unit (credit) and a college credit hour?

What resources are available to me if I am having difficulty with a class?

Where are the courses held?

Where can I find more information about Owens?

Will Owens send final grades from courses taken to the high schools at the end of each term for Option B students?

Will the college send progress and attendance reports to the high school on a periodic basis for Option B students?

Will the courses taken at Owens be included in my high school grade point average or GPA?

Coronavirus (COVID-19)

Building Information

Faculty & Staff Information

Food & Transportation Information

General Information

Student Information

e-Learning (Blackboard)

Blackboard (Instructor)

Blackboard (Student)

Early Alert

Can an early alert be submitted only if a student is doing poorly or struggling in a class?

Can I modify the wording of the automated email notification that students receive?

Can I retract or revise an early alert after it has been submitted?

Does early alert replace financial aid or athletic attendance reporting?

How do I submit an Early Alert?

How will I know that my early alert was successfully submitted?

If I request an advising intervention via early alert, how does advising handle that?

Should I use early alert to report behavioral or academic misconduct?

What if I want to submit a second early alert on the same student during the same term?

What if there is an issue I want to submit that is not on the list of choices?

What is an early alert?

What kind of follow-up occurs with students who have had an early alert submitted?

When should I submit an early alert?

Who can I contact for further information about the early alert system?

Who should submit early alerts?

Will students be notified of early alerts?

Employment

Where can I view and apply for jobs at Owens?

Financial Aid and Student Accounts

How much does Owens cost per credit hour?

I have a hold on my account, what should I do?

What is the Owens Tuition Guarantee?

Food Service

Can I use an outside caterer?

How do I place a catering order?

I lost money in a vending machine, can I get a refund?

What are the grill hours of operation?

Information Technology Services

Academic Computing

Access Store

Active Directory

Administrative Computing

Apple Product Support

Audio Visual Services

Banner 9

Cisco Jabber

Employee Remote Access

Information Security

IT Status Page

Kiosk Computers

Log In Help

Microsoft Office 365

Microsoft Teams

Network Storage

Omail+ (Student Email)

Outlook - Employee Email

Owens IT Help Desk

Ozone

Power Management (Desktop)

Printing

Service Desk

Student Remote Learning Support

Telephones

Third-Party Technical Support

Video Conference Room

Windows

Oserve

Can I get information about an account other than my own? How can I let others access my account information?

Did you get my High School or College Transcript?

How can I change my residency status, so I can be charged in state tuition rates?

How can I qualify for in state tuition rates while living in Monroe County, Michigan or the State of Indiana?

How do I apply for financial aid? What is the Owens school code to use on the FAFSA?

How do I apply for graduation? When should I apply for graduation? How will I know if I am approved for graduation?

How do I get in touch with my Oserve Advocate?

How do I get started at Owens Community College?

How do I know if I am considered an independent student for financial aid purposes?

How do I pay a balance from a past semester?

How does the college request corrected Social Security Numbers or name changes?

How much is my bill? When is it due? How can I pay?

I am a Veteran (or dependent of a Veteran). What offices should I contact for support on campus?

I was contacted by Higher Education Solutions (EdFinancial). Who are they?

I work at Owens Community College and I would like to take classes using the Tuition Waiver. What do I do?

What are the deadlines for dropping classes and obtaining a refund?

What can I do if I lost my job or have other special circumstances that make the information on the FAFSA not reflective of my current financial situation?

What do I do if I am dropped from my classes for non-payment?

What does it mean to be selected for verification for financial aid?

What is a financial aid book voucher, how do I check if I have one, and how do I use it?

What is a W-9S form?

What is BankMobile, and why is it important?

What is full time enrollment?

What is Oserve? How can I get in touch with Oserve?

What is Ozone? What can I do using Ozone, and why is it so important to check often?

What is Satisfactory Academic Progress?

What is the Deferred Payment Plan, and how can I set it up?

What is the Financial Aid Freeze Date and why is it important?

What is the purpose of the 1098-T and how do I use it when filing my taxes?

What is the Selective Service requirement?

What should I do with my loan deferment form?

When can I expect my refund? Who should I contact if I have not yet received my refund?

Where should I go to have my Unemployment Verification form completed, confirming I have been attending all scheduled classes and that I am making satisfactory progress?

Who gets a 1098-T?

Why does the College ask for my Social Security Number?

Owens Alert System

Can I be notified of college closings due to inclement weather if I am not an Owens student?

How can I start having Owens contact me for emergencies and class cancellations?

How can I stop having Owens contact me for emergencies and class cancellations?

I am not an Owens student or employee. How do I stop receiving Owens Alert messages?

What is the Owens Alert System?

When will I be asked to enroll into the Owens Alert System?

Prior Learning Assessment

Who do I contact to discuss earning credit for prior learning?

Records

DegreeWorks

Explanation of the Terms used on a Student's Class Schedule.

How do I request an Official copy of my Owens transcripts?

Where can I go to see if my classes transfer between colleges?

SHAC Fitness Center

Can I bring a guest to the SHAC?

What are the SHAC Fitness Center hours?

What do I need to get into the SHAC Fitness Center?

What equipment is available for sign-out?

Who is eligible to use the SHAC?

Start Here Scholarship

Can I use my articulated or CTAG credit with the Start Here Scholarship?

Do I have to enroll in summer courses for the Start Here Scholarship?

Do I need to complete a FAFSA for the Start Here Scholarship?

Do I need to re-apply to the college if I have the Start Here Scholarship?

Do my credits earned at Owens transfer to local colleges?

Does the Start Here Scholarship pay for developmental education credit hours?

How do I apply for the Start Here Scholarship?

How is the money awarded and disbursed to my account for the Start Here Scholarship?

How long can I receive the Start Here Scholarship?

How many credit hours must I take each semester for the Start Here Scholarship?

How much money will I receive for the Start Here Scholarship?

I took CCP courses at another college. Do they count towards the required credits for the Start Here Scholarship?

Is there a registration deadline for the Start Here Scholarship?

What do I need to do to remain eligible for the Start Here Scholarship?

What happens if I lose eligibility for the Start Here Scholarship?

What is the Start Here Scholarship?

When do I have to complete the nine credit hours for the Start Here Scholarship?

Who qualifies for the Start Here Scholarship?

Will I have priority registration if I have the Start Here Scholarship?

Will I still have a bill if I have the Start Here Scholarship?

Student Conduct

Do I need an attorney?

How will I be notified if a report has been filed against me?

If I am being charged in court, why do I also have to deal with Owens Community College? Isn't this double jeopardy?

If I am found responsible for a violation, what will happen to me?

What do I need to do to prepare for a conduct meeting?

What if I am contacted to set up a meeting with the conduct office and I do not schedule the meeting?

What if I do not complete an assigned sanction?

What if I fail to show up for my scheduled hearing?

What if I was not aware of a rule and didn't know I was breaking it?

Student Life

Academic Services

Facilities and Parking

Food Services

Testing Services

Are College-Level Examination Program (CLEP) tests offered at the Toledo-area and Findlay-are Testing Centers?

Are National Testing Network (NTN) exams proctored at the Toledo-area and Findlay-area Testing Centers?

Are Pearson Vue exams proctored by Testing Services?

Are Scantron exams proctored by Testing Services?

Can I take the placement test again if I am unhappy with my results?

Can I use a calculator on the math portion of the ACCUPLACER test?

How do I apply and pay for a proficiency exam?

How much does a proficiency test cost?

How much does the CLEP test cost?

Is it possible to receive accommodations on the placement test if I have a diagnosed disability?

Should I study for the ACCUPLACER test and complete an online review?

Testing Center Hours

What do I need to know about test day for the ACCUPLACER test?

What if English is not my primary language?

What if I have not earned my high school diploma or GED?

What is a proficiency exam?

What is the ACCUPLACER English as a Second Language (ESL) test?

What is the ACCUPLACER test?

What should I bring on the day of the proficiency test?

What should I bring the day of my CLEP test?

When can I take the proficiency exam?

When will I receive my results from my proficiency exam?

Where do I take the proficiency exam?

Who can take a proficiency exam?

Visiting (Transient/Guest) Students

After I complete my course at Owens, how do I have the information sent back to my home institution?

Do I have to take both the lecture and lab if I have already completed one of them at my home institution?

How do I find out what books and other materials I need for class?

How do I register for courses?

I am an International Student who has "International" and "To Enroll See Your Advisor" holds on my account and I cannot register. What can I do to fix this?

I am getting a pre/co-requisite & test score error when registering for a course, but I have already completed the pre/co-requisite. How can I fix this?

I am getting a time conflict error when registering for courses. How can I resolve this issue?

I am trying to register, but am getting a link error. How can I fix this?

What is a visiting student?

Where do I mail my official transcripts?

Which options do I select when filling out the Owens application if I only plan to take a few courses to transfer back to my home institution?

Will courses I take at Owens transfer to my home institution?

Workforce and Community Services (WCS)

Continuing/Community Education

Corporate/Contract Training

General

Frequently Asked Questions

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