Student Financial Services (formerly Oserve)

Payments

• Do other higher education institutions charge a service fee?
• How will the service fee that I am charged show up on my student account bill?
• If I receive a refund for my tuition or other fees, is the service fee refundable?
• Is there any way I can avoid paying a service fee?
• May I pay educational expenses that appear on my student account with a debit card?
• Often, I receive checks from my credit card company. Can I use the routing number and account number on these checks to make an e-check payment?
• What credit cards does Owens Community College accept?
• What is a service fee?
• Why is the service fee 2.75%? How was it established?

Third Party Payments

• Am I limited to pay only the amount on my billing invoice?
• I have questions about Third Party Payments, who can I contact?
• Is my Third Party Payment information safe?
• When will Owens Credit my account as paid after I have made a Third Party Payment?
• Where is the Vendor ID and Invoice Number located on my billing invoice?
• Why do I need a Vendor ID and Invoice Number when making a Third Party Payment?