Can I get information about an account other than my own? How can I let others access my account information?

Owens Community College is not able to release information to anyone other than the student, as your record is protected by the Family Educational Rights and Privacy Act (FERPA) of 1974. If you would like someone to be able to obtain information about your record, you must set up Proxy Access. After logging in to your Ozone account, click on Proxy Access under ‘My Personal Information’.

Follow ALL steps below to set up Proxy Access:

1. Log into Ozone and locate the Personal Information card
   1. Click the Main Menu icon (the three horizonal lines) in the upper left corner, then select Discover.
      Or
      Click the Discover More button at the bottom of your dashboard.
   2. Search for proxy and the Personal Information card should display in the results.
2. Click Proxy Access, and then select Proxy Management.
3. On the Proxy Management screen, click Add Proxy to enter the person’s information to whom you wish to grant proxy access.
   1. First name
   2. Last name
   3. Email address
   4. Confirm Email address (An email will be sent to the person to whom which proxy is granted. Be sure to use a valid email address.)
4. Click Add Proxy.
   *This step alone will allow the proxy to view your online account only. The proxy will be sent an email with details on how to create a secure PIN and where to login to view the student’s account information. In order for the proxy to be able to view any information, the NEXT step MUST also be completed.
5. Click Expand Proxy and add ALL of the following details (NOTE: failure to do so may cause the proxy access to be incomplete).
   1. Enter the relationship of the proxy to you, the student.
   2. Enter a description of the proxy.
   3. Enter a passphrase (This passphrase will be used if the proxy calls in for information on the students account).
   4. Change the start and end dates for proxy access if desired. (The default time frame is 4 years).
6. Click the Authorization Tab.
   1. Select the information pages your proxy should be able to access. Once authorized, your proxy will be able to view these pages when they log in.
7. Click Email Authorizations to notify your proxy of the pages they are authorized to view.

**Please note that setting up proxy access without creating a passphrase will prevent the proxy from obtaining information over the phone and in-person. A passphrase is required and proxies can only receive information authorized by the student through the proxy access process.**

For more parent/student information regarding FERPA, please click here.

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