Frequently Asked Questions

How do I change the password on my telephone?

Cisco 8845 Phone:

First Time Enrollment:

  1. Press the Messages button on your phone.

  2. Enter your default PIN: Will be emailed to you.

  3. Follow the prompts to enroll your voicemail box. You will be asked to record your name, record a personal message, and select a new PIN.

  4. New PIN should be up to 8 digits.
    PINs cannot be trivial (i.e. 654321).

Change Voicemail PIN:

  1. Press the Messages button on your phone.

  2. Enter your PIN:

  3. Follow the prompts to enroll your voicemail box. You will be asked to record your name, record a personal message, and select a new PIN.

  4. New PIN should be up to 6 digits.
    PINs cannot be trivial (i.e. 654321).

You may change your password at anytime, however, passwords will expire every 120 days