Frequently Asked Questions
Frequently Asked Questions
Breadcrumbs

How do I log into Owens Service Desk to fill out a request?

  1. Click the IT Service Desk shortcut on an Owens computer Desktop or go to
    https://owens-confluence.atlassian.net/servicedesk/customer/portals.

  2. Log in using your Owens email address and click Next.
    Customer Portal - Login.PNG

  3. Click Log in with single sign-on.
    Customer Portal - Login - Use SSO.PNG

  4. If prompted to log into your Jira/Altassian account, enter your Owens email address and select Continue with Microsoft.
    First time sign in - SD.PNG

  5. If prompted, pick your account.

  6. Enter your Owens password.

  7. If it is your first time logging into Owens Service, a Permissions requested window may come up. Click Accept.
    First time sign into SD.PNG

  8. You are now logged into Owens Service Desk.

If you need directions completing a Service Request: 
     Students, please click here.
     Employees, please click here.

If you are in need of additional help, please contact the Owens IT Help Desk. 


Keywords: help desk helpdesk