Frequently Asked Questions

How do I manage my contacts in Cisco Jabber?

Add a New Contact:

  1. Click the Menu icon.
    Gear icon.PNG

  2. Select File > New > Contact.

  3. Type the name of the contact in the search bar and double click the full name when it appears in the results.

  4. In the Add to: drop down menu:
    Select the group you would like the person to be added to.
    Or
    To add a group:

    1. Click New group.

    2. Enter the group name.

    3. Click Create.

  5. Click Add.

Create a New Contact Group:

  1. Click the Menu icon.
    Gear icon.PNG

  2. Select File > New > Group.

  3. Enter the group name.

  4. Click Create.

Move a Contact into a Group:

  1. Click the Contact  icon in the Jabber hub. Profile icon.PNG

  2. Right click the contact name.

  3. Click Copy to group to keep it in the current location and add it to a new group.
    Or
    Select Move to group to remove it from current location and move it to the new group.

  4. Select the group to move it to.



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