For Pearson's online support:

  1. Go to
  2. Select a topic.
  3. If this does not help, click on Contact Us at the top of the page.


To speak with a Pearson support representative:

  1. Go to
  2. Fill out the requested information.
  3. Once the information is provided, the user will be given a case number and directed to the customer support line that can best address the reported issue. 

    Representative Locator:  For Educators who are interested in learning more about MyLab and Mastering products.