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Why was my email returned to me (SSN Rejection)?

Users will receive an automatic response generated by the College’s email service when their message has been rejected for processing due to the trigger of a Data Loss Prevention rule protecting Social Security Numbers.

They will need to evaluate the message for any data that could be defined as Personally Identifiable Information, specifically SSN.

If you are unsure of how to properly handle institutional data please refer to the College’s FERPA Guidelines and Procedures:

If this was a false positive please contact the IT Help Desk (567)661-7120 so the message can be evaluated for exception creation.


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