1. Request a profile from ICT through the IT Service Desk request form. (If you don’t have a profile the only thing you can do is control the desk phone).
  2. Install Cisco Jabber from the Software Center.
  3. Open Cisco Jabber.
  4. Log in using your Owens username and password.



  5. At the bottom left is the controls for Jabber.

    1.  If you are using multiple lines, the Multiline drop down is where you control which line on your phone you want to control.
    2. The Settings drop down controls whether you will use your phone or computer to answer calls, and Call Preference settings. 

       This icon shows that Jabber is using the telephone for speakers and mic.

       This icon shows that Jabber is using the computer speakers and mic.

       This icon show that Jabber is disabled on the computer. 

If you are in need of further assistance with Cisco Jabber, please call the IT Help Desk at (567) 661-7120 or email us at helpdesk@owens.edu.


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