Frequently Asked Questions

How do I check Service Desk requests you have?

  1. Log into Service Desk using your Owens email address.

  2. Click on Requests in the upper right corner of the window.

    1. Select Created by me to view currently open Requests.

    2. Select All to view any open, closed, or shared with you Requests.
      Customer Portal - My Request.PNG

  3. Use the search and filters, at the top of the window, to refine your results. 
    Customer Portal - Search and Filters.PNG


Need help logging in, please visit our How do I log into Owens Service Desk to fill out a request? FAQ.


Keywords: help helpdesk