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How do I add or change my Office 365 login verification method to use my phone?

Note: Employees using RDP Gateway to remote to campus must either use the Microsoft Authenticator app with push notification or receive a phone call. Any method that uses a 6-digit code (authenticator app or SMS) will not work. To learn how, check out the How do I change my default Multi-factor Authentication method? FAQ.

  1. Go to https://aka.ms/setupsecurityinfo.
  2. Enter your username followed by @owens.edu. For example, username@owens.edu.
  3. Click Next.
    Sign In
  4. Enter your Owens universal password.
  5. Click Sign in.
    Enter Password
  6. Click your Profile icon in the upper right corner.
    Profile Icon
  7. Select View account from the dropdown menu.
  8. Click UPDATE INFO on the Security info window.
    Security Info
  9. You will receive a verification code by the security method you set up on your first login. Enter the code into the verification window.
  10. Click Verify.
    Enter Code
  11. Select Add method.
    Add Method
  12. Click the down arrow.
    Choose Method
  13. Click Phone.
  14. Click Confirm.
    Confirm Method
  15. Enter the phone number you want to use and select either Text me a code or Call me.
    Note: Employees using RDP Gateway to remote to campus must either use the Microsoft Authenticator app with push notification or receive a phone call. Any method that uses a 6-digit code (authenticator app or SMS) will not work. To learn how, check out the How do I change my default Multi-factor Authentication method? FAQ.
  16. Click Next to agree to the Terms of service and Privacy and cookies statement.
    Add Phone Number


    1. Text me a code:
      1. You will receive a text message with a six-digit code. Enter the code and click Next.
        Enter Code
      2. Click Done.
        Verified
    2. Call me:
      1. You will receive a phone call to verify you are setting up the secure login. Follow the prompts.
        Call Verification
      2. Click Next.
        Call Answered
      3. Click Done.
        Success by Phone

If you need further assistance, contact the Owens IT Help Desk.

Keywords: microsoft office 365 teams outlook onedrive


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