How do I add or change my Office 365 login verification method to use my phone?
Note: Employees using RDP Gateway to remote to campus must either use the Microsoft Authenticator app with push notification or receive a phone call. Any method that uses a 6-digit code (authenticator app or SMS) will not work. To learn how, check out the How do I change my default Multi-factor Authentication method? FAQ.
- Go to https://aka.ms/setupsecurityinfo.
- Enter your username followed by @owens.edu. For example, username@owens.edu.
- Click Next.
- Enter your Owens universal password.
- Click Sign in.
- Click your Profile icon in the upper right corner.
- Select View account from the dropdown menu.
- Click UPDATE INFO on the Security info window.
- You will receive a verification code by the security method you set up on your first login. Enter the code into the verification window.
- Click Verify.
- Select Add method.
- Click the down arrow.
- Click Phone.
- Click Confirm.
- Enter the phone number you want to use and select either Text me a code or Call me.
Note: Employees using RDP Gateway to remote to campus must either use the Microsoft Authenticator app with push notification or receive a phone call. Any method that uses a 6-digit code (authenticator app or SMS) will not work. To learn how, check out the How do I change my default Multi-factor Authentication method? FAQ. - Click Next to agree to the Terms of service and Privacy and cookies statement.
- Text me a code:
- You will receive a text message with a six-digit code. Enter the code and click Next.
- Click Done.
- You will receive a text message with a six-digit code. Enter the code and click Next.
- Call me:
- You will receive a phone call to verify you are setting up the secure login. Follow the prompts.
- Click Next.
- Click Done.
- You will receive a phone call to verify you are setting up the secure login. Follow the prompts.
- Text me a code:
If you need further assistance, contact the Owens IT Help Desk.
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