Note: Employees using RDP Gateway to remote to campus must use the Microsoft Authenticator app notification. Any other method will not work. To learn how, check out the How do I change my default Multi-factor Authentication method? FAQ.
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Log into your Ozone account.
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Follow the prompts then click Next on the Let’s keep your account secure window.
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Follow the prompts then click Next after you have installed the Microsoft Authenticator App from your phone's app store. The Microsoft Authenticator App is the recommended method to use.
Note: If the app automatically opens after it is installed. Close the app and reopen before moving forward.
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Follow the prompts then click Next on the Set up your account in app window.
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On your phone, using the Microsoft Authenticator app, scan the QR Code on your computer screen.
If prompted, you will need to provide the Microsoft Authenticator app access to your camera.
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Enter the two-digit number in the Microsoft Authentication App on your phone that is shown on the Let’s try it out window.
Note: You may be prompted for a password when using the app on your phone. Use the password you use to unlock your phone.
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When successful, you we see the Authenticator Added window.
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Click Done.
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Your account will be added to the Microsoft Authentication App.
TIP: If you are not actively trying to log into your account and you are being notified to approve/verify access through either a phone call or the authenticator app, be sure to deny access and/or block further attempts. This could be an indication someone has gotten a hold of your password and is trying to access your accounts. Also, change your password as soon as possible.
If you are in need of further assistance, contact the Owens IT Help Desk.
Keywords: mfa multi-factor