Frequently Asked Questions Information Technology Services Current: Employee Remote Access Employee Remote Access Can I capture information from a document, handwritten note, or whiteboard with my mobile device? How do I connect to the Owens Remote Desktop Gateway from my Mac computer? How do I connect to the Owens Remote Desktop Gateway from my Windows computer? I have no Mic-Audio in RDP Gateway connection. What do I need to do? Microsoft Teams will not open in a VPN session. What do I need to do? What options do I have to access campus IT resources remotely? ×